5 MIL reviewed 4,5 stars
- Reviewers praise Temu for its unbeatable prices, variety of items, and creative options
- Quality is consistent with brick and mortar or Amazon
- Good customer service and coupons
Temu is a great trading platform with excellent customer service. Absolutely recommendable with incredible deals daily.
It can be found on Google Play, App Store or on their website.
95% of customer satisfaction rate 🙅
Temu has garnered a positive reputation as a trading platform, particularly noted for its excellent customer service and a wide range of products at competitive prices. Many users appreciate the affordability and variety of items available, often finding products that are difficult to locate elsewhere. The platform is frequently compared to Amazon, with users highlighting its extensive selection and enjoyable shopping experience.
However, while many items meet expectations, some users report receiving products that sometimes do not match their descriptions or images. Delivery times are also a common point of critique, with some customers experiencing delays of two weeks or more. Anyway, Temu offers from $5 credit for delivery delays.
Despite these issues, the overall sentiment remains largely positive. Users commend the ease of returns and the responsive customer service, which often includes refunds or credits for unsatisfactory items.
The platform's loyalty points and promotional offers further enhance the shopping experience, making it appealing for budget-conscious consumers.
Many reviewers express a willingness to continue using Temu, citing their satisfaction with the majority of their purchases and the platform's commitment to customer satisfaction.
The buzzing online marketplace
- Wide range of products at competitive prices and good bargains
- The app provides great pictures of items and offers loyalty points and refunds on the spot if the seller can't fulfill the order
- Prices are affordable and easy to return items, but quality depends on the product and delivery takes about 2 weeks or less to arrive
The choices are almost endless
- The automated communication system is efficient in getting things working properly
- Some items may not be worth the money and waiting time, but Temu makes customers happy most of the time
- Everything arrives about the same time as Amazon and everything comes from the same place at half the price
Secured
Security measures are in place to keep items safe and secure
Endless coupons
$100 coupons for new app users
$5 credit for delivery delays
$5 credit for delivery delays
Refunds made easy
Return policies are generally favorable, allowing customers to return unsatisfactory items easily
Great customer support
Many customers report positive experiences with customer service, including quick responses and effective resolution of issues
Great prices
Price adjustments are available if items decrease in price after purchase, enhancing customer satisfaction
About or less 2 weeks delivery
Delivery times can be lengthy, often taking about two weeks, which is a common concern among users